As EPL continues to evolve as a leading technology and solutions provider in the credit union industry, our employees remain at the core of what we do each day. Our success wouldn’t be possible without them. If you’re a credit union considering partnering with EPL or desire to apply for one of our open positions, we wanted to give you a glimpse into our company culture see what it is like to work with or be part of our team. Here is what a just a few of our staff members had to say:
“EPL is a fascinating place to work. They will push you to try new things outside of your bubble to help your personal growth, but also be there to make sure you succeed and learn from any challenges that may arise.”
– BeaJ Ray, product management & marketing specialist
Trying new things is central to evolving and driving positive change. If you’re satisfied with the status quo as a company, chances are you aren’t growing. To thrive in the digital age, EPL and other technology companies must adapt at a faster pace than ever before. Our employees’ personal growth is critical to the growth of our organization, and we take it very seriously. EPL’s employees are our number one asset.
“We will persevere despite challenges – that is the core of innovation.”
– Jeanie Richardson, operations manager
There will always be bumps in the road on the path to progress. However, we view challenges as opportunities for our team to learn and improve. Innovation solves real-world problems, and by pushing through challenges we are propelling our company and our industry toward a brighter future.
“Our employees are always willing to go the extra mile for our credit unions.”
– Bea Ray, functional tester
As a CUSO, providing the best customer service is ingrained into our culture. We value our credit union partners, and our success is directly tied to theirs. We constantly are looking for ways to improve and serve our credit unions better. Whether it’s partnering with new organizations, developing new technologies or being available 24/7, our goal is to provide exceptional service to our credit unions so they can deepen member relationships and drive revenue.
“As a 19-year credit union employee, my recent move to EPL has been a refreshing change. It is great to continue to work for an organization that is focused on providing superior products to the credit unions that we serve on a daily basis. The hard work of EPL’s employees allows our credit unions to grow their membership by providing products and services that meet the financial needs of their membership, which helps sustain the overall growth of the credit union industry.”
– Mark Shaddix, product manager
Attracting the industry’s best and brightest is a high priority at EPL, as it empowers us to better serve our credit union customers. By fostering a culture of action and inclusiveness, we will continue to be a leading employer today and into the future.
“EPL is charming place to work with an international soul. You feel immediately part of EPL’s team and each goal is a common goal to succeed and increase our competencies to serve better our clients and enhance our culture.”
– Francesca Baldo, financial analyst at Dedagroup
If you’d like to learn more about the day-to-day at EPL, check out Ashlyn’s blog about what it’s like to work at our growing company!
Showing posts with label work environment. Show all posts
Showing posts with label work environment. Show all posts
Friday, October 27, 2017
Friday, March 31, 2017
So, what is it like to work at EPL?
In February 2013, EPL opened its doors to my wide-eyed and nervous self. As a 23-year-old, the chance to not only work in a more corporate atmosphere, but to also in an environment like EPL’s was an unbelievably exciting opportunity for me. I was set on making a positive impression at my new “work home.” What I didn’t realize at the time, however, was how much EPL would also make an impression on me.
I could speak extensively about the positive aspects of working at EPL, but wanted to highlight a handful of attributes that make EPL stand out as a distinct employer:
Our Customers. We at EPL feel privileged to have such valued relationships with our customers. The ability and willingness of our team to provide one-on-one, customized assistance to each of our credit unions is unparalleled. Our friendly and highly dedicated customer service allows us to get to know our customers on a personal basis and simultaneously position them for success. Our customers trust us to make sure their credit union and its members achieve their highest ambitions, and we do everything we can to make sure that success is delivered. We truly do have a wonderful group to work with – both here at EPL and at the credit unions we serve.
Open Door Policy. The constant exchange of information and knowledge I witness every day is both energizing and fulfilling. No matter the role or title, every person on our team serves as a mentor to others. Have a question? Call a coworker and they will pause their task to help walk you through your issue until you reach a resolution. Managers here are also keen on ensuring each employee’s success and happiness. The fact that I can walk up to my supervisor and ask, “Do you have a minute?” and have an impromptu conversation is both invaluable and instrumental in fostering a culture of collaboration, cooperation and caring — a culture that unmistakably trickles down throughout the rest of the company.
Flexibility. EPL employees are given the opportunity to work remotely, which symbolizes management’s trust in employees to remain productive and responsive. It also gives employees freedom and flexibility in their schedules, while still providing excellent customer service.
Growth Opportunities. Employees here are also encouraged to explore and learn about all departments of the company. This cross-training creates limitless learning opportunities for an employee, which, in turn, allows the individual to grow and flourish in both knowledge and skill and gives them the ability to expand their role if they wish to contribute their talents in other areas.
Our Future. Since 1977, EPL has experienced many transformations in order to continue to effectively serve the credit union industry. I feel incredibly lucky and thrilled to be a part of a new evolutionary period of our company. With the investment from Dedagroup NA in 2015, and our recent strategic partnership with The National Federation of Community Development Credit Unions, we now have the ability to expand our collaborative efforts with larger, international organizations and serve a wider audience for the advancement of the credit union industry. Not to mention, we have the pleasure of getting to collaborate with a highly motivated team in both the U.S. and abroad, as we share the collective purpose of applying innovation and efficiency to everything we develop!
As is inevitable for any business, our team will sometimes encounter challenges. But beyond any difficulties and growing pains we may face lies EPL’s wonderful team members, who possess an unwavering dedication to serving our customers and the fundamental belief that only together can we achieve the greatest success.
Ashlyn Fogg
Sales Operations Specialist
EPL, Inc.
I could speak extensively about the positive aspects of working at EPL, but wanted to highlight a handful of attributes that make EPL stand out as a distinct employer:
Our Customers. We at EPL feel privileged to have such valued relationships with our customers. The ability and willingness of our team to provide one-on-one, customized assistance to each of our credit unions is unparalleled. Our friendly and highly dedicated customer service allows us to get to know our customers on a personal basis and simultaneously position them for success. Our customers trust us to make sure their credit union and its members achieve their highest ambitions, and we do everything we can to make sure that success is delivered. We truly do have a wonderful group to work with – both here at EPL and at the credit unions we serve.
Open Door Policy. The constant exchange of information and knowledge I witness every day is both energizing and fulfilling. No matter the role or title, every person on our team serves as a mentor to others. Have a question? Call a coworker and they will pause their task to help walk you through your issue until you reach a resolution. Managers here are also keen on ensuring each employee’s success and happiness. The fact that I can walk up to my supervisor and ask, “Do you have a minute?” and have an impromptu conversation is both invaluable and instrumental in fostering a culture of collaboration, cooperation and caring — a culture that unmistakably trickles down throughout the rest of the company.
Flexibility. EPL employees are given the opportunity to work remotely, which symbolizes management’s trust in employees to remain productive and responsive. It also gives employees freedom and flexibility in their schedules, while still providing excellent customer service.
Growth Opportunities. Employees here are also encouraged to explore and learn about all departments of the company. This cross-training creates limitless learning opportunities for an employee, which, in turn, allows the individual to grow and flourish in both knowledge and skill and gives them the ability to expand their role if they wish to contribute their talents in other areas.
Our Future. Since 1977, EPL has experienced many transformations in order to continue to effectively serve the credit union industry. I feel incredibly lucky and thrilled to be a part of a new evolutionary period of our company. With the investment from Dedagroup NA in 2015, and our recent strategic partnership with The National Federation of Community Development Credit Unions, we now have the ability to expand our collaborative efforts with larger, international organizations and serve a wider audience for the advancement of the credit union industry. Not to mention, we have the pleasure of getting to collaborate with a highly motivated team in both the U.S. and abroad, as we share the collective purpose of applying innovation and efficiency to everything we develop!
As is inevitable for any business, our team will sometimes encounter challenges. But beyond any difficulties and growing pains we may face lies EPL’s wonderful team members, who possess an unwavering dedication to serving our customers and the fundamental belief that only together can we achieve the greatest success.
Ashlyn Fogg
Sales Operations Specialist
EPL, Inc.
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